Showing posts with label body shop. Show all posts
Showing posts with label body shop. Show all posts

Tuesday, July 23, 2013

Mr. Lincoln

Since my car accident last week I’ve been driving a rental. It’s not a car I'd ever buy, much less drive voluntarily. But it’s all that was left on the Enterprise lot at 1PM last Wednesday, after what was left of my car was flat-bedded to the body shop.

So choice wasn’t an option.

It’s this little beauty, a 2013 Lincoln MKZ. It’s also a stunning example why I haven’t bought an American-made car since my very first car, a 1965 Plymouth Fury.

On the outside, it's not bad looking. That is unless you compare it to almost any other car in its category on the road. Especially the foreign ones.

Inside, the fit and finish are neither. It is a cheap, plastic-y looking mish-mash of desperation trying to work in unity and failing miserably. Despite all the bells and whistles it's loaded with, it seems like all it's doing is trying to say, "Look how contemporary I am!"

Everything is electrical on it. Electric push-button transmission. Electric volume and air-conditioning adjustment bars you slide your finger across. Electronic instrument display.

There are controls on the steering wheel for audio, various navigation menus and cruise control. But they feel cheap, like they'll break if you press them to hard. The layout is confusing, and if they're going to plaster that many on there then they really should have a bigger wheel.

Also, for all the electronics there's only has one heavily overworked battery. And when the car is running all its gizmos, I bet it's a lonely battery.

Behind the wheel is cramped and crowded. My knees hit the inside of the center console. I thought maybe this was because I'm not exactly a tiny person, but come to find out it's the same for my smaller friends who've sat in the drivers seat.

Don't get me wrong: some of the best cars ever made have been American automobiles. It's not like we don't know how to do it. It's just that with full-salary pensions and giant bonuses, the money that should've been going into R & D on the cars has been lining the pockets of executives and union leaders.

The truth is I'd go out of my way to buy an American car that could go toe to tire with the foreign counterparts I've owned.

But the Lincoln MKZ isn't that car.

Friday, March 9, 2012

Bumper. Car.

With cars, as with life, sometimes you're the bumper and sometimes you're the bumpee. In this picture, my car is the bumpee.

While I was stopped in a strip mall parking lot near where I live, questioning what this beat up Chevy Tahoe angled in front of me was going to do, the Tahoe gave me the answer. It backed up into me. No one was hurt, my car was still drivable, and the Tahoe driver was insured. All good right?

Not so fast.

As we were exchanging information, the woman's husband who apparently worked at one of the businesses in the mall - and didn't see the accident - came out and joined us. They were both just as apologetic as could be. They had a short conversation between themselves, and I happened to overhear him say to her, "You're going to lose your license over this."

Clearly there were implications and incidents I wasn't privy to. By the way, Implications & Incidents - great band. Saw them at the Roxy in '98 (Note to Rich: you're welcome).

After apologizing again for hitting me, the husband asked me how I wanted to handle it. I said I wanted to go through my insurance company, but he had another idea. He said, "If you're open to it, I'd like to pay out of pocket for it. I have the cash, and I know a body shop you can go to."

Sounds perfectly legit - I know, right?

You know what body shops are like in California? I'll give you a clue: everyone has one.

Even though every instinct I had was screaming not to do it, I told him I was willing to get an estimate on the repair and bring it back to him. He could look it over and give me an answer that night. If he agreed, he'd have to meet me at the bank in the morning to get a cashier's check made out to the body shop.

Here's what I learned: in my next life I want to own an auto body shop. The estimate for this seemingly minor damage was $1703.00. After I brought it back and he saw the total he grumbled a bit, then said he'd talk to his wife and call me that evening.

When the phone rang at 8:30, I was frankly a little surprised since I figured I'd never hear from them again and wind up going through insurance anyway.

It was all very civil, she apologized again for hitting me, and said she'd called her insurance company and I'd hear from them. I said fine, I'll call my company and we'll go from there.

I'm with Mercury. Have been for almost as long as I've been driving. They've never been anything but amazing in past dealings, and they were just as awesome in this one. They took the information down and had a claims adjustor call me this morning.

After going over a few things with the adjustor, we got into a discussion about how they might change their story. She said she'd call the woman who hit me and find out.

You'll never guess what happened next? No, really, you'll never guess.

Apparently her new and improved version is that we collided. I told the adjustor that if by collided she meant she backed her big fat SUV into the side of my stopped car, then yes.

So it's going in the body shop tomorrow, I'll have some awesome rental for about a week, and the insurance companies will duke it out. But I'm pretty sure mine will win. The thing is to get the kind of damage my car sustained, I would've had to have driven sideways into her. The Lexus comes with a lot of options, but not that one.

Frustrated, I told my adjustor that you'd just hope people would do the right thing.

In that world weary voice only insurance adjustors who've heard it all have, she replied "I hope that every day."