Showing posts with label used. Show all posts
Showing posts with label used. Show all posts

Wednesday, October 19, 2016

Taking license

Over the past few weekends, I’ve spent more hours than I care to think about looking for a used—excuse me, certified pre-owned—car for my son. Or daughter. We’ll see whose room is cleaner when I get home.

What struck me about the whole ordeal is how monumentally unpleasant the experience is. Not a revelation if you’ve ever bought a car, but always a surprise to me. I guess it’s because like surgery or Christmas shopping, I don’t do it often enough to remember the amount of pain involved.

On paper, it should be one of the most exciting, fun experiences you can have. You get to test drive lots of different models, pick one that makes you happy, and drive off into the sunset, preferably up a winding coastal road where you can let your right foot loose and see how many curves your new investment wants to hug.

Well, not so fast there Edsel.

Because of an incident at Keyes Toyota years ago, where the wife and I were virtually held hostage for three hours because they wouldn’t give us back our car keys (they were checking it out for trade in—no we didn’t buy there, yes we finally escaped), I’ve been adamant about laying down a few ground rules when car shopping.

The first is never give them my keys.

Here are the others: I don't go inside the dealership and have a seat if I’m just shopping. Instead, I’ll have the salesperson go inside, get their best price and walk it back out to me. I make two things clear—they only have one shot at it, so the number they give me has to be the final offer the first time. And I won’t wait longer than fifteen minutes.

Which brings me to my next rule: I don’t deal with anyone but the salesperson. No closers, no sales managers, no fleet managers coming out the door with their shark tooth smile and hand ready to shake mine. If the salesperson can’t make the deal, meeting his boss isn’t going to help.

Speaking of the deal, I never take the deal. Any number they give me has profit built into it, otherwise they wouldn't be selling it at that price. So even though I've asked them for their best offer, I have no qualms about being the bad guy and letting them know it isn't good enough. I'll try to knock another ten to fifteen percent off whenever number they give me. If they're willing to negotiate, I know they haven't given me their best price (which they never do). If they're not willing to negotiate, there's always another dealer who is—all you have to do is remind them and they usually change their tune. However if they start whining about how they're not making any money on the deal, or ask me to come up just $200 more on my offer, I'm out of there.

With car salespeople it doesn't take much for my bullshit meter to go into the red.

For the time being I've taken a break from car shopping, although I still peruse online to see what's out there. But my time right now is mostly being spent figuring out how to pay for the upcoming kitchen remodel. Plus for the moment we seem to be managing with the cars we have.

But if anyone has a fairly new model, safe car they'd like to sell, we can always talk about it.

C'mon inside and have a seat.

Thursday, July 25, 2013

Totally totaled

There's good news and there's bad news about my car that was plowed into last Wednesday morning on the freeway.

My insurance company said my car was right on the borderline of being totaled, and they gave me the choice of whether to cash out or repair it. I'm going to consider it totaled and cash out. That's the good news. It's also the bad news.

As if I don't have enough things to keep me busy, now I have to add negotiating with the insurance company for a fair price and shopping for a new car to the list. I'm trying to look at the bright side.

My insurance company, Mercury, has been stellar so far in helping me with this claim. Actually, I believe they'll continue to act that way in cashing me out. I believe I'll get fair market value for the car - after all, that's what they do.

I think the issue will be exactly what constitutes fair market value.

There's a formula they use that involves comparing then averaging the price of cars similar to mine to arrive at a payout number. But the numbers I can find may be different (read: higher) than the numbers they find. I'm getting ahead of myself here. I will hope for the best.

What's nice about getting totaled is I'll get more money for the car now than I would if they fixed it and I sold it down the road. This is my moment to get as much as I'll ever be able to for it.

As my friend Pete said, the decision couldn't be more clear. The integrity of the frame was compromised. The body shop would literally have to cut the back third of it off, then re-weld it back on.

And when it comes to integrity, I work in advertising. I'm already compromised enough.

Of course, my car was paid off and I'm not looking forward to car payments. I'm also not looking forward to driving a pre-owned (used) car. The Lexus was my first brand new car in twenty-one years.

First world problems. I know.

So tomorrow begins the frantic online search of Certified Pre-Owned cars, then planning exactly when I'll have time this weekend to test drive the ones I'm interested in.

Just in case you think I've lost my perspective, I haven't.

Considering how severe the hit was, I'm grateful to be around to have to do it all.