When I got up to the counter, as I've done many other times, I asked the counterperson - Phil - if I could borrow some tape to seal the envelopes and tape the labels.
Phil replied, "You know we're not a packaging store." To which I replied, "Oh I know. You're barely a mail delivery service."
Phil begrudgingly handed me a roll of three-inch thick packing tape and no scissors. I walked out, went to the Rite Aid next door, bought some scotch tape, sealed everything and got back in line. Fortunately, I didn't get Phil again, and the counterperson I did have was just as nice as could be.
I went online and wrote a complaint to the Postal Service about my experience with Phil. But I really don't expect much to happen. Maybe they'll send him an email. But as far as his attitude changing, confidence is not high.
While I was proud of myself for having the presence of mind to think of the comeback I had, in retrospect I should've handled it differently. I should've smiled and told Phil I appreciated the tape and could he give me a scissors. I could've said that yes, I understand it's not a packing store but in the past they've been more than happy to accommodate me in that way. And at the end of the transaction, I could've smiled and thanked him for all his help.
But he was a jerk and I let myself turn into one because of it. I'm going to work on that.
I file it under the heading of Lessons I Have To Keep Learning. I cannot let other people's behavior dictate mine. I think it's a more mature way to conduct oneself, and a way of being in the world that will serve me well in the future.
But seriously, this guy was a dick.
