Both sides now

When you work in the insurance business, you don't get to have an opinion about whether the claim form is filled out correctly - it either is or it isn't. If you're fixing cars, no one's looking for an opinion about the intricacies and meaning of the repair - it's either fixed or it's not. In the case of the Saab 900 I used to own, it was not. Whole other story.

In advertising, the lines are more blurred when it comes to the work. There's room for opinions. And, as anyone on the creative side of the business will tell you, everyone has one.

One of the unspoken agreements when you work at an agency is the expectation you're going to be a company man, an advocate of the work regardless of its merits, good or bad, subtle or crass, exploitative or not. And if you're a stakeholder in the work - a writer, art director or producer - the agreement isn't that unspoken. Of course you're going to defend your work.

Here's the thing though. If you're going to work in this business, you have to put on your big boy pants and realize that there are going to be lots of opinions about the work, and they're not all going to agree with yours.

Case in point: the recent McDonald's "Signs" commercial. I already told you what I think of it here. Over 20 years ago I worked on McDonald's, but their advertising has changed several times over the years. And the fact that I got paid to work on it a very long time ago didn't buy them a promise I'd love everything they do forever and ever.

No one sets out to do a crass, exploitative, manipulative, cynical spot on purpose. At least I hope they don't. But even if you're a stakeholder, you have to realize the world is not having their checks signed by the same people you are. There'll be different opinions.

It's the price of admission to work in this business.

So it really comes down to two choices. You can let opinions that don't agree with yours roll off your back.

Or you can gear up and spend a lot of energy fighting each and every one like they're a kitchen grease fire that needs to be put out.

Which would be a complete waste of time. Not unlike that McDonald's spot.

I didn't do that ad. Why do you ask?

Campaign ideas don’t want to be bad, but like Jessica Rabbit said, sometimes they're just drawn that way.

The fact is an idea can often look good on paper, then get lost somewhere along the way to executing it.

And I'm just man enough to say that sometimes bad work happens to good writers: the lousiness of some of my spots has been my creation and mine alone.

For example, the am/pm mini mart spot where I made a joke about the son in the family being adopted. Immediately after it aired, they started routing all the complaint calls from adoption advocacy groups to me so they could tell me, in very raised voices, why adoption jokes weren't funny. I listened patiently, then told them I was adopted and I thought it was hilarious.

I’m not, but sometimes you just want the noise to stop.

Then there was the absolutely awful campaign my partner Doug and I presented for Suzuki cars using the cast of LOST. There were several spots, but the highlight (lowlight?) was one where instead of a blue VW van, we had them discover a Grand Vitara on the island. We liked the show and we wanted to go to Hawaii, so sue us.

It's a good thing it never went anywhere. It wouldn't have been nearly as good as this one:

I don’t remember this, but my wife swears years ago I wrote a radio spot where the characters were building a house out of meat (SFX: Hands slapping ground beef). This was pre-Lady Gaga. Obviously I was way ahead of my time, which is so rare (see what I did there?).

This isn't the first time I've written about good and bad ads. I posted a piece here about it.

But I'm beginning to think putting up posts running down the list of bad ads I've done is probably not the most career-enhancing move I can make. So forget you've seen this.

Just like you did with all those bad ads.