The thrill of the chase

I've written here about how hard it is for agencies to let an account go, even when the hour is late and it's way past time for them to say goodnight.

The flip side of that, and no less sad and demoralizing, is when agencies somehow manage to get themselves an invitation to pitch an account they don't have a chance in hell of getting.

The advertising landscape is littered with storyboards from small, start-up agencies with one office, a purple bean bag chair, a five-year old laptop and a staff of three who all thought they had "just as good a chance as anyone" to land General Motors. Or American Airlines. Or Budweiser. Or Hilton.

It's only after these global accounts go through the review, and do what they were inevitably going to do in the first place - award their business to a global agency - that these agencies feel the cold water tossed in their face, and come to the grim and true-from-the-start realization they never had a chance.

Never. Had. A. Chance.

Despite the amazing creative they did. The unbelievably thorough presentation deck. And the supermodel receptionist, who's brother's cousin's nephew's best friend went to an improv class six years ago with one of the hundred and seventy brand managers, which is how they weaseled an invite to the dance in the first place.

Lot of good your principal involvement, unmatched agility, media agnostic positioning and social integration did you.

It's not hard to see why they take the shot. Every agency wants to play in the big leagues. They all want a showcase account they can hopefully do some killer work on, then use it as a calling card to get into pitches with other global clients they won't stand a chance with.

There's some lesson to be learned here about a sense of entitlement. And believing that just because you have some brilliant insights that's going to be enough get the job done.

Sometimes, many times, with clients that big, sad but true, great ads are the least of it. They're looking for infrastructure, global presence and some actual media leverage to support the effort. Or maybe they're just looking for an agency with some maturity, both figuratively and literally.

The point is, in every industry there's a hierarchy. Steps to climb. Dues to pay. Even if you've been in business a while, it still takes time to arrive.

Everyone wants to be the agency that has the insights the client is going to spark to. But even more valuable to them would be an agency who knows who they are. Knows what they can do and can't do.

Not that you asked, but my suggestion would be to play to your strength. Build your story by going after accounts you can actually win.

If you're as smart as the presentation deck says, you'll know who they are.

The thrill is gone

There's a saying when you like a car so much, you can't get it out of your mind. Since this is a family blog I'll paraphrase it: "If it were a person I'd marry it.".

I remember how completely smitten I felt the very first time I ever saw the PT Cruiser. It was a blue-line drawing in Motor Trend magazine two years before Chrysler actually put it into production. And it looked awesome. The retro styling, the street-rod, American Graffiti-ness of it. It appealed to me on a completely visceral level. It was sexy.

But because you think something is sexy at one point doesn't mean you'll always think it is. Just ask my high school girlfriend.

Anyway, having fallen hard I immediately made it my mission to learn everything I could about it. I also started saving my pennies and counting the days until Chrysler actually rolled it off the line. I wanted to be one of the first in California to own one.

Then a funny thing happened. I was over it.

When they came out, they looked tamer than I'd expected. They also looked like a fad car - there was nothing timeless about the design. In fact just the opposite: it evoked a very specific time, you know, the one that's passed. Because of that, it was just a novelty.

When I finally rode in one, turns out it wasn't fast (It had the Neon engine in the first model, although to be fair they boosted the power in subsequent versions). It was roomy but not comfortable. And after the Highway Institute and insurance companies had a chance to rate it, come to find out it wasn't all that safe either.

I saw a black one on the road today, waxed to a gloss and reflecting the sun into my eyes. And in the same way you see an old flame and can't help but wonder what might've been, I tried to picture myself behind the wheel of that Cruiser today.

I couldn't. All I could see was the white-haired, 65-year old lady straining to see over the wheel, going 45 on the freeway.