Showing posts with label process. Show all posts
Showing posts with label process. Show all posts

Tuesday, December 20, 2022

Encore post: The new apathy


Is it possible to care too much about your work? How would I know. That's never been my problem.

Sure, I'm paid and paid well to care enough to do the best possible job I can for my clients. And I do, because I'm just that professional.

So maybe the right word isn't care. Maybe it's "serious."

Here's the thing: on the big, long list of things in the world worth taking seriously, advertising just isn't one of them. In fact, advertising is on that other list - the one that includes hybrid cars, Justin Bieber and guys who wear their pants below their ass.

Everyday I work with people who could sell ice to eskimos. But the one thing they can't sell me on is taking the business I'm in too seriously.

Don't get me wrong: I'm a firm believer that there's a reason, purpose and tangible benefit to marketing communication. The impact it can have on defining a brand, engaging the consumer and shaping a business when it's done right - I'm looking at you Apple - is nothing less than remarkable.

The part I don't take seriously are the people who take themselves so seriously.

It's always amusing to go into a meeting and see how serious everyone is. They're straightening their notepads, setting their iPhones within arms reach (you know, for that very important call that could come. At. Any. Minute.), and sitting up attentively in the chairs they've adjusted to just the proper height. Wait a minute, is that image on the screen coming wirelessly from that iPad? Is that a Powerpoint presentation? Man this is getting serious.

The other thing I've found is that the main contribution from people who are too serious is riding the brakes and slowing the process. They bring up issues and detours that aren't salient to either that process or the outcome.

And I believe all that seriousness belies a lack of trust, often in themselves.

For all the efforts they make to stay steeped in pop culture and the trends of the moment, apparently one thing they don't do is read the papers (alright, some of them read the paper on their iPad during those meetings, but still...).

There are bigger things happening in the real world that actually matter and impact lives. It's true all those ads that butt their big, fat noses into your tv watching, radio listening, online surfing, magazine reading and automobile driving also impact lives. But it's also true most of them don't do it the way those very serious faces in the conference room want them to.

Some of the funniest, most brilliant, most creative people I've ever met work in advertising. So do some of the tightest butt-clenchers and people with sticks where they shouldn't be. Maybe they could lose the sticks if they didn't clench so hard. Just a thought.

I understand everyone's doing their job the best way they know how. I just think they could do it a lot better if they didn't take themselves so seriously.

Besides, just because you take yourself seriously doesn't mean anyone else does.

It also doesn't mean you're good at your job.

In what I thought had to be a joke but wasn't, a colleague of mine actually had a Facebook post saying he loved advertising so much it made him cry. Well, it makes me cry too. Just not for the same reason.

Anyway, I hope you can forgive my little rant here. I just had to get it off my chest. I wouldn't blame you if you didn't care.

I know I don't.

Tuesday, March 25, 2014

It's complicated

I don't know any parent who hasn't wanted to write a letter like the one shown here. Especially if they've tried to help their kids with math homework.

The Common Core curriculum is a ridiculously complicated, long-way-around to solving even the simplest of math problems. A point which this father - with his degree in Electronics Engineering - so succinctly points out.

But this example of going from A to B by first going from A to Z then back again is representative of a much bigger problem.

We over complicate everything.

From our relationships (which are complicated enough) to deciding which Mocha Grande Chocolate Iced Half-Caf Vanilla Latte we're going to have at Starbucks.

On second thought, make it a frappuccino.

While no business runs as simply as it could, nobody (with the possible exception of the public school system and the federal government) is more guilty of complicating things more than they need to be than ad agencies (I can't quantify that statement - go with me on this).

In the name of "process", agencies have several layers of people who are paid for one thing and one thing only: to complicate the work. They over think, over analyze, over test, over route, over question, over accentuate, over react, over compensate, over control, over exaggerate, over dramatize and over inform every assignment they come in contact with.

My friend Rich Siegel at Round Seventeen has another dirty word for it: Collaboration.

But by doing all that, they usually also overlook the fact that by the time they're done with it, no one will want to watch, read or listen to it.

Anyone who's suffered the slings and arrows in an agency creative department knows it should be easier. Instead of ten page briefs (Hello? They're called "briefs") they should be one. Instead of several bullet points that need to be crammed into the work, it should be one. Instead of twenty people around a conference room table for every kick-off meeting...well, don't get me started on meetings.

Life is demanding enough without complicating it more than it has to be. Sometimes the simplest answer is the best one.

I hope I haven't left out any of the points I wanted to make in this post.

Maybe I'll run it by a few more people just to make sure.

Wednesday, June 22, 2011

The new apathy


Is it possible to care too much about your work? How would I know. That's never been my problem.

Sure, I'm paid and paid well to care enough to do the best possible job I can for my clients. And I do, because I'm just that professional.

So maybe the right word isn't care. Maybe it's "serious."

Here's the thing: on the big, long list of things in the world worth taking seriously, advertising just isn't one of them. In fact, advertising is on that other list - the one that includes hybrid cars, Justin Bieber and guys who wear their pants below their ass.

Everyday I work with people who could sell ice to eskimos. But the one thing they can't sell me on is taking the business I'm in too seriously.

Don't get me wrong: I'm a firm believer that there's a reason, purpose and tangible benefit to marketing communication. The impact it can have on defining a brand, engaging the consumer and shaping a business when it's done right - I'm looking at you Apple - is nothing less than remarkable.

The part I don't take seriously are the people who take themselves so seriously.

It's always amusing to go into a meeting and see how serious everyone is. They're straightening their notepads, setting their iPhones within arms reach (you know, for that very important call that could come. At. Any. Minute.), and sitting up attentively in the chairs they've adjusted to just the proper height. Wait a minute, is that image on the screen coming wirelessly from that iPad? Is that a Powerpoint presentation? Man this is getting serious.

The other thing I've found is that the main contribution from people who are too serious is riding the brakes and slowing the process. They bring up issues and detours that aren't salient to either that process or the outcome.

And I believe all that seriousness belies a lack of trust, often in themselves.

For all the efforts they make to stay steeped in pop culture and the trends of the moment, apparently one thing they don't do is read the papers (alright, some of them read the paper on their iPad during those meetings, but still...).

There are bigger things happening in the real world that actually matter and impact lives. It's true all those ads that butt their big, fat noses into your tv watching, radio listening, online surfing, magazine reading and automobile driving also impact lives. But it's also true most of them don't do it the way those very serious faces in the conference room want them to.

Some of the funniest, most brilliant, most creative people I've ever met work in advertising. So do some of the tightest butt-clenchers and people with sticks where they shouldn't be. Maybe they could lose the sticks if they didn't clench so hard. Just a thought.

I understand everyone's doing their job the best way they know how. I just think they could do it a lot better if they didn't take themselves so seriously.

Besides, just because you take yourself seriously doesn't mean anyone else does.

It also doesn't mean you're good at your job.

In what I thought had to be a joke but wasn't, a colleague of mine actually had a Facebook post saying he loved advertising so much it made him cry. Well, it makes me cry too. Just not for the same reason.

Anyway, I hope you can forgive my little rant here. I just had to get it off my chest. I wouldn't blame you if you didn't care.

I know I don't.