Encore post: Curing cancer

This post originally appeared about eight years ago. Amazing isn't it? Not the post—the fact I've been cranking this stuff out over eight years.

The reason for the repost at this particular point in the juncture, I'm sorry to say, is the situation has gotten much, much worse. Seriousness at advertising agencies has reached—and forgive the term—pandemic proportions. It's spreading faster than ever.

What's driving it? Decisions and work that's data driven. Nonstop metric measuring (my metric's bigger than yours). Low supply and high demand for just about everything. Fear, fear and more fear. Of keeping jobs and accounts. Losing jobs and accounts. Flying under the radar. Standing out in the meeting. Budgets being cut. Fear at agencies in a post covid world is running more rampant than ever before.

All of this has led to more meetings and pep talks with charts showing how serious the situation is.

I prefer to take the opposing position: if we can't have fun and enjoy a business where we get to dress like fifteen-year olds, make shit up all day, eat free pizza, bagels and meeting leftovers more often than any healthy human should, then what hope is there?

Have a read and see if you don't agree.

And by all means, take this post very, very seriously. As I know you will.

Every once in awhile, I'm reminded in no uncertain terms that we do very important work in advertising. Very important. It’s obvious isn’t it? If the work wasn’t life or death - which it apparently is – then why would some people in the business treat it that way? People in advertising wouldn’t lie.

Nah, I’m just funnin’ ya. It isn’t. And they would.

I’ve said it before, and I’ll say it again: people take themselves too damn seriously in a business that’s supposed to be fun. Not fun in the ha-ha sense, but fun in the working hard, producing something we can be proud of creatively and that moves sales for the client sense.

There’s also award show and media girl fun, but that’s for another post.

Just today, a friend of mine asked what happened to, “Here’s a great idea, we love it, here’s a shitload of money now go produce it.” Good question.

The answer of course is fear. Fear is what happened to it. Fear of making a decision, and fear of taking responsibility for that decision. Fear of losing your job over that decision. Fear of telling a creative team to just go produce an idea without a room of 12 strangers who know nothing about it to back them up.

I’ve never been one to be accused of overthinking the work, and that may explain two things: first is my unfrightened attitude. For some reason, when you don’t take things as seriously as other people do it really bothers them. They feel like you’re not a “team player” (by the way, whole other post about that phrase coming soon - oops, may have tipped my hand).

And second, it’s the reason I prefer freelance. Going on staff means one thing and one thing only (hint: contrary to popular belief it's not job security). It means you have to take it seriously.

Don't misunderstand, I know full well there are serious aspects to what we do. Millions of dollars are spent, and clients, understandably, expect to results from it. Careers and reputations are often made and broken on one decision. But those things are the price of entry of being in the business, and everyone at the door waiting to come in knows it.

The thing is, after everything you've given and sacrificed and struggled through to get in, there's still a constant demand for a blood oath to show how serious you are about it.

For example, I’m not sure when it happened, but somewhere along the way the powers that be decided if creative people were really going to be serious about it, they should be on call 24 hrs. a day, like doctors (who actually are curing cancer and making a real difference). And they should be on call with their personal cell phones without reimbursement.

That seems fair.

There are agency cultures that live and breathe by the if-you're-not-here-on-Saturday-don't-bother-coming-in-Sunday credo. I've worked for them, we all have. But like my pal Rich Siegel at Round Seventeen so aptly put it, I didn't drink the Kool-Aid. No need to linger after school if I have nothing to do just to make sure I'm seen after hours.

If I'm not there, start without me.

Here's what I know for sure. We're creating a disposable product no one outside of the client is asking for. Occasionally it does some good. Once in a while it's extremely creative. And when it moves product, whatever that product is, it's a great thing for all involved. Don't get me wrong: just because our product is disposable doesn't mean there aren't great commercials deservedly burned into the public conscious for the right reasons. For example, Apple's "1984" spot.

But for every "1984" there are a thousand "Mucinex in. Mucus out." spots.

Which is hard to believe, given all the seriousness that went into them.

Killing time

The ebb and flow of work at an ad agency is a mystery. Like online metrics, or an account planner’s opinion, it's often unpredictable and unreliable.

Some days it's a hive of activity, with people taking stairs two at a time, foam core boards in hand, comps stuck to them with push pins flying everywhere, racing to solve some important marketing dilemna.

Other days, for reasons equally unknown, there isn’t much to do. And the day goes by slower than Interstellar.

Though if you saw Interstellar, you know nothing could possibly go any slower.

Creative people want to be creative in everything they do, including killing time. As you see from the blurry, lo-res picture above, Matt Groening had some suggestions on the best ways to do that.

I have a few more:

1) Facebook Facebook Facebook
In an era where a disproportionate emphasis is placed on social media (“I can’t wait to engage with my toothpaste online!”), you can literally spend hours brushing up your social skill set.

Sure, to the untrained eye it might look like you’re posting shots of the sunset and cute cat photos all day. But if anyone asks, you’re studying up on Facebook advertising and the algorithms that allow them to target ads to the last subject you viewed or wrote about.

TIP: Make sure no one’s watching when you post your third Most Interesting Man In The World meme.

2) Starbucks Coffee Break
While Groening has already covered coffee break in the cartoon, he’s talking about that brown sludge that barely passes for coffee in the agency kitchen. I’m talking about Starbucks.

All you have to say is, “I’m running over to Starbucks and grab some coffee. Anyone want anything?” Everyone will immediately nod their approval, tell you no thanks they're fine, and then you can leave the building.

Whether you actually head to Starbucks is up to you. When you come back empty-handed almost forty-five minutes to an hour later, you can always say you drank it there. Or the line was too long. Or they ran out of the raspberry pump.

TIP: Don't say there wasn’t a Starbucks nearby. No one will believe you.

3) Your baby-size bladder
Repeat after me: the bathroom is your friend. No one will blame you or even think twice if you make a bathroom run hourly. It can be a little iffy when it comes to how long you can actually spend in there, but there are always lots of things to blame it on.

Like last nights' chili. Warm sushi. Or that agency coffee I was talking about.

TIP: Don't actually have bad chili or get sushi poisoning. This isn't a method acting class.

I'm sure there are a plethora of other ways to kill time. After all, I'm talking about very creative people here. And dear readers, I'd love to hear suggestions from you as well as some of your own experiences in this pursuit.

Hold that thought. I have to run to the bathroom.

Hostile takeover

So there you are, casually surfing the web trying to kill time, or worse yet, actually find out something. You innocently move your cursor a micrometer on the screen over an ad, and suddenly it takes over your whole page and there's nothing you can do about it.

It's a whole new level of frustration for the internet age. Without any warning, you're an iHostage.

Of course there is a close box, if you can find it. They don't make it easy.

I guess in the interest of full disclosure I have to say I've created a few page takeovers in my time. I'm not proud of it, but you know my motto by now - say it with me: the check clears.

Still, here's the dirty secret for clients who drink the Kool Aid about advertising on the web: no one is clicking your banner ads. No one. Not your friends, not your family and certainly not anyone at your agency. Forget the "metrics" and "click through rates." Totally made up. Pure fiction, like Potter, Narnia or legitimate Republican presidential candidates.

Don't believe me? How many web ads have you clicked on in the last week? Month? Six months? Thought so.

You know what nothing from nothing is? That's how many people are clicking your web ad.

Don't misunderstand me. Are they fun to do? You bet. Can they be creative? Absolutely. Creating them a nice revenue stream for the agency? Of course. People worldwide clicking on them? Not a chance.

Pissing people off by forcing a web page takeover on them doesn't just make them uninterested in your ad, it makes them angry at your brand.

At the next status meeting, ask the agency about metrics for that.