It's not often I find myself with a reason to speak highly of an insurance company. But since my auto accident a couple weeks ago, I have nothing but good to say about Mercury.
When you're in an accident, the first thought after you (hopefully) realize you're not going to the hospital, or worse, is that anything having to do with your car is going to be difficult for the foreseeable future.
I'm still here to tell you, from the moment I reported it to the Mercury claims department, everything became easy. My claims adjustor called me minutes later and explained the entire process. He had a flatbed tow truck to the scene within minutes. My rental car was ready and waiting for me at Enterprise by the time I was done filling out the paperwork at the body shop.
Since my car was totaled, I was concerned how much Mercury was going to give me for it. But they were more than fair with their offer.
I've been with Mercury for many, many years. Their customer service, in my experience, has always been exceptional. More importantly, it's been compassionate and caring. Important traits considering the high stress situations when you need to contact them.
Having a company like Mercury, that has proven to me I can rely on them, is much more important.
The only unfortunate part of the whole experience is while I was looking for a visual to go with the title of this post, I found this poster for a Bruce Willis movie of the same name.
From the reviews I read, I'm pretty sure you enjoyed this post more.
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