Brace for no impact

My good friend, former office wife and best-selling author Janice MacLeod had a way of putting what we do (what she used to do) in perspective, summing it up in six precise, well-chosen words.

We’re creating a legacy of garbage.

Besides agency holding companies, the digital team and the person who schedules the meetings, I don’t know of anyone who can’t wait for more advertising to burn their eyes. They say the average person is exposed to roughly anywhere between 500 and 7,000 advertising messages a day.

Whichever number is right, it’s too damn much.

No wonder advertising doesn’t have the impact it once did. If it ever really did. Sure there are quantitative and qualitative studies showing the effectiveness of any given message in any medium. Except digital. No one buys anything because of digital, no matter what the guy in the knit cap and ironic t-shirt says.

They can test the results as much as they want, but as an old friend used to say to me, "The only thing testing proves is that testing works."

There’s a lot of job justification that goes on in advertising. It’s the reason Powerpoint was invented. But every time I sit through a presentation where someone is telling me how effective the advertising has been, I’m reminded of William Goldman’s great line about Hollywood: No one knows anything.

Advertised cold bottled water during the heat wave and sales went up? Who could’ve seen that coming?

There are $6000 rebates on cars during December, and year end car sales set records? Must’ve been that exceptional retail car spot, you know, the one with the running footage and giant supers.

I could go into what I think of brand loyalty, but Bob Hoffman over at The Ad Contrarian said it perfectly. I suppose there’s an argument to be made that consumers wouldn’t know about these deals if advertising didn’t tell them. Fair enough, but like so much of retail advertising, the ads are just the messenger. The deal is the closer.

There are only a handful of ads with enough inherent greatness and lasting impact to make you want to talk about them reverentially. The go-to example is the Apple 1984 spot directed by Ridley Scott.

Seeing it thirty years later, it still stands up and stands out as one of the greatest commercials of all time. You can never underestimate the power of a great looking blonde with a sledgehammer.

If I was looking for a profession where I could create something lasting people loved, talked about and made them feel glad every time they saw or thought of it, I might not have chosen this one.

On the other hand, Michelangelo never got to stay in a penthouse at the Essex House for a shoot on the company dime. So I suppose it all evens out.