This is going to seem hard to believe, but unlike fairy tales and stories about unicorns, leprechauns, insightful account planners and consumer engagement, this one is absolutely true.
Once upon a time, people used to go to movie theaters and, not including movie trailers, there were no commercials or advertising before the movie. None. Zilch.
Then, someone at the L.A. Times had an idea about how the paper could get into the movie business. They decided they’d give a discount on media placement for theater listings to the theater chains if they’d run an L.A. Times commercial before the movies started.
It was a great deal for the Times. Captive audience, big screen and a theater extortion plan they knew the chains would go for.
When these commercials started appearing years ago, it didn’t matter if you were seeing a movie at the Village in Westwood or the Gardena Cinema. They were unanimously and loudly booed. People threw popcorn at the screen. The audience could get commercials at home on their televisions. It wasn’t what they were coming to the movies for. They hated it and they weren't going to sit for it.
Except that they have.
Fast forward to today. Since no one looks in the newspaper for show times anymore, the L.A. Times commercials are a quaint memory (and the paper might soon be as well). But what’s taken its place are theater owners who’ve co-opted the idea to generate revenue for themselves.
You know those pre-show, pre-packaged group of ads, shorts, trailers and interviews you see before movies? The ones that are usually bundled as First Look or The Twenty (short for the 20 minutes prior to showtime)? Yes it's paid advertising. But it's the theaters themselves who are bringing it to you.
The three major chains - Regal, AMC and Cinemark - have together formed National CineMedia(NCM) to show preshow ads in their theaters. Here's an idea how much they're making off it:
And you thought all their profit was coming from $4.75 cups of Coke.
It's actually amazing they manage to have the ad sales they do. Here's the pitch from their website:
If by fully engaged audience they mean a theater full of people talking, checking their phones, texting, playing games, looking for seats, at the concession stand buying $5.75 buckets of popcorn, then yes, they're fully engaged.
Fully engaged isn't the only promise they make that they aren't keeping.
Did you see it? It's the part at the end about loving the brand? I'm pretty sure being shown commercials in a theater has just the opposite effect. It's one thing when you see a bad commercial on television. But when you see one (or the same one) on a 60-ft. screen in 70mm with Dolby sound, the badness just scales up. So does the resentment. Even if it's a good spot, it's holding you captive before your movie.
There are two problems here. First, as always, is the money. Like the fees the airlines charge for what once was free, the theaters are making way too much from these commercials to get rid of them. And second is a passive audience who has just come to accept the first fact.
I usually like a theater as quiet as possible.
But I do miss the booing I used to hear the minute the commercial started playing.