Saturday, March 19, 2011

Padding my story


 If you know me at all, you know there are some things I have absolutely no trouble stopping.

Like work, cleaning, work, reading, work, eating – okay, maybe not eating.

One thing I was having trouble stopping was that two-ton hunk o’ depreciating Japanese metal I drive everywhere (although I suppose in light of recent events, there are worse things the metal could be than depreciating). Seems my rear brake pads were worn down to almost nothing (I know the feeling). Not quite metal on metal, but nanoseconds away from it.

While I had my car at the dealer for a regular service, my service writer broke the news about the brakes. Then he told me how much it was going cost to replace the pads and turn the rotors. After I shook my head and asked if I’d heard him right, that’s when I put the brakes on.

Now, I’m all about easy. I like having a relationship with my dealership, as well as recourse should something go wrong. It’s not my first rodeo - I know I pay more for that, which up to now I’ve been willing to do. Maybe that’s because up to now it hasn’t been that much more.

But I found out on this last visit that there’s only so much I’m willing to fork over for someone to smile at me while they’re picking my pocket (not exactly the phrase I wanted to use, but it’s a family blog).

Let’s get right to it shall we? $459. That’s how much they wanted to lighten my wallet for the work. Seemed a little excessive to me, so I decided to do something I should’ve done a long time ago – take my business somewhere else. After all, my car’s out of warranty, and it’s not like other places don’t guarantee their work.

I searched Yelp for brake places near me, and much to my checkbook’s delight there was a great one only three blocks from my house. I went there, and explained the situation to Bob. I assume it was Bob. That’s what the patch on his industrial, grease-stained jumpsuit said.

Bob smiled the knowing smile of a man that lives in a very big house thanks to people who are mad as hell at their dealers and not going to take it any more. Bob checked out the rear brakes, and agreed I needed the work done. For $210.

Not that I’m counting, because I don’t want to seem petty or anything like OH GOOD LORD IT'S 54% LESS!

Bob ordered the pads that day and I brought the car in the next morning. While they worked on it I walked over to the donut shop across the street for coffee and a maple twist (I told you stopping eating wasn’t my strong suit). By the time I got back, twenty minutes later, the car was ready to go. And stop.

My neighbor always asks me, “How old do you have to be before you realize you’re getting screwed by the dealer.”

Now I know the answer. This old.

2 comments:

mardizzy said...

I've told you this more than once before. but you

just

don't

LISTEN.

it's cause i'm short, yes? nobody listens to the short guy.

One day a rain is gonna come...

Jeff said...

I saw the bill. I'm listening now.