When it comes to the second group, I suppose the lesson to remember is never underestimate the profound, almost other-worldly ability of people to be thoughtless, inconsiderate, rude jerks.
We've all encountered them. I don't need to give you examples of their douchebaggery.
Alright, here's one.
I have a close writer friend who's mom has been battling cancer. She took a turn for the worse, and wound up in intensive care in a hospital out of state. My friend's brother called and told her to get on a plane and get up there if she wanted to say goodbye.
She let her boss and co-workers at the agency know what was going on. Of course, they understood and sympathized. Then she headed for the airport.
While she was in the intensive care unit with her mom - gloved, masked and gowned because it was a sterile, germ-free environment - the agency called her. They asked her to work on some brochure copy that need revising while she was there.
I guess they thought she'd get tired of keeping her dying mother company and would want something else to do. You know, all that sitting around waiting. All you've got is free time.
Since you asked, here's another one.
Unless you've been on a news blackout, you know about the fires that have been raging in San Marcos. I happen to have a close art director friend who had to evacuate his wife and one-year old daughter from their dream house they've been in a couple years, and happens to sit at the top of the hill the fire was rapidly burning up. They grabbed the items they couldn't bear to lose, threw them in the car and drove away from their house not knowing whether or not it'd be there when they got back.
While they were at the hotel, his employer called and said they needed him to do some work, and sit in on a meeting. It was okay with them if he did it by phone.
Because, like my other friend, he should have his priorities straight, right? Forget attending to his frightened family, dealing with the uncertainty, the added expense and the crushing stress of it all. That's just crazy talk.
What it comes down to for me is this gross insensitivity really solidifies our belief in the "It's not my job." philosophy. There's no sense of personal responsibility - when you have a soldier down, you just pick up the slack without being asked. Or without passing it on to someone else to do.
It's also clear to me at the agency orientation new employees get when they start, no one's bothering to instill any appreciation for the golden rule: treat others as you'd like to be treated. If any of the people calling my friends to work were in the same position - and in spite of their supreme jerkness I hope they never are - the last thing they'd want is a call asking them to work. Especially from people like them.
All I can do is shake my head and feel sad for the people making the calls. I imagine how cripplingly unhappy they must be in their lives to be so unaware of others and their situations.
My writer friend's mother has stabilized, and is doing better despite the fact there is an inevitable outcome to her illness. But for now, she's here, she's fighting and she's winning.
As for my art director pal, he got the all-clear to go back to their home yesterday. It is intact and untouched by the fire. They were lucky.
The work they were both called to do never got done. At least not by them.
As it should be.
3 comments:
Then, there's you. A talented, kind man who ensures humanity survives in communication, even if its purpose is capitalism.
- from Kitty, with love
Thanks so much Kitty.
This never happened when I worked in-house. Apparently, big companies have better douche filters than agencies.
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